Connect your channels once

The company's accounts are connected in settings, as many per channel as you need. From there messages arrive in the inbox, and 333CRM links to your other systems through an API and webhooks.

Request a demo

ChannelsConnect new channel

ChannelNameState

WhatsApp+40 21 300 4001ActiveConnecting
WhatsApp+40 721 ••• 118ActiveConnecting
Instagram@clinica.zambetActiveConnecting
Telegram@clinica_zambet_botActiveConnecting
ViberClinica ZâmbetActiveConnecting
Emailreceptie@clinica-zambet.roActiveConnecting

The channels your customers write on

Eight channels, one at a time. Pick one to jump straight to it.

WhatsApp
How it connects
Meta Cloud API, with approved templates
What reaches the inbox
- Text
- Photos
- Video
- Voice notes
- Files
- Location
- Contacts
The AI can reply here
APAndreea PopescuWhatsApp
0:149:57
Any free slots on Saturday morning?9:58
Instagram Direct
How it connects
Your Instagram account or Facebook Page
What reaches the inbox
- Text
- Photos
- Video
- Audio
- Files
- Story replies
The AI can reply here
MIMara IonescuInstagram Direct
Replied to your storyHow much is a teeth cleaning?10:02
Messenger
How it connects
Your company’s Facebook Page
What reaches the inbox
- Text
- Photos
- Video
- Audio
- Files
- Location
The AI can reply here
EVElena VasileMessenger
Could you send me your price list?8:57
preturi-2026.pdf220 KB8:59
Telegram
How it connects
Your company bot, with its BotFather token
What reaches the inbox
- Text
- Photos
- Video
- Voice notes
- Files
- Location
- Contacts
The AI can reply here
IRIon RusuTelegram
Clinica ZâmbetStr. Pușkin 2211:40
Thanks, see you on Thursday!11:42
Viber
How it connects
Your company’s Viber public account
What reaches the inbox
- Text
- Photos
- Video
- Files
- Location
- Contacts
The AI can reply here
SPSorin PopViber
Can I move my appointment to Friday?8:40
Yes, Friday at 11:00 is free. You're moved.8:46
Live Chat
How it connects
A widget on your site, with hours and a form
What reaches the inbox
- Text
- Photos
- Video
- Audio
- Files
- Offline messages
The AI can reply here
ICIrina CojocaruLive Chat
Message left outside opening hours
Is there parking near the clinic?21:40
Email
How it connects
Gmail, Microsoft 365 or IMAP/SMTP
What reaches the inbox
- Threads
- Attachments
The AI can reply here
VSVictor StanEmail
Invoice for the October treatment3 messages in the threadfactura-octombrie.pdf84 KB
Telephony
How it connects
Twilio or your own phone system
What reaches the inbox
- Calls
- Voicemail
- Recordings
No AI: missed calls land in the inbox as callbacks to make.
+40+40 721 ••• 904Telephony
Call · Missed9:12
Missed call — call back
0:329:13
Using another channel?
Tell us in your demo request and we'll explain what connecting it involves.

Integrations and security

Connect 333CRM to the apps you already use, and your company’s data stays protected.

Integrations

Webhooks: recent deliveries17 event types

lead.created2 min ago, 120 ms200

invoice.paid14 min ago, 96 ms200

ticket.resolved1 h ago, delivery failed503

REST APIAccess keys and Swagger documentation
Signed webhooksYour systems learn right away what changed in the CRM
CSV importContacts, companies and leads, with duplicates skipped or updated, as you choose
No separate passwordSign in with Google, Microsoft or LinkedIn

Security

Audit logtoday

Update: PhoneMara Ionescu, by Ana M.14:02

Login failedRadu C., account locked for 15 minutes13:47

GDPR exportIon Rusu, by Mihai D.11:20

Separate dataNo company can see another’s data
Two-step sign-inRequired for admins, and for other roles if you choose
Audit logChange history for every field
GDPRExport, anonymisation and consent

The apps your team works with

Calendar, payments, social networks and email connect in settings, with the accounts your team already has

Calendar and email
Meetings and emails, on the customer’s record
Meetings booked in 333CRM show up in Google Calendar or Outlook, and the other way round. Emails exchanged with the customer appear in their history.
- Google Calendar
- Gmail
- Microsoft Outlook
VSVictor StanOrtoline SRL
- Meeting: Demo with Victor Stantoday, 14:00–14:30Google Calendar
- Email: Confirming the 14:00 demo.09:41Gmail
- Email: Offer for Ortoline SRLyesterday, 17:20, Mihai D.Outlook
Payments
The customer pays the invoice online
The invoice goes out with a Stripe payment link. When the customer pays, the invoice marks itself as paid, and a refund shows up there too.
- Stripe
INV-261030-007SentPaid
Dent Art Studio
Total
1,250.00 lei
Due
Nov 14
Payment linkcheckout.stripe.com/c/pay/cs_live_a1…Active
PaymentsStripe, just now1,250.00 lei
Social networks
One post, on every network
Schedule the post with images or video and see how it does. Lead forms in Facebook, Instagram, LinkedIn and TikTok ads bring leads straight into the CRM.
- Facebook
- Instagram
- LinkedIn
- X
- YouTube
- TikTok
New postScheduledNov 3, 10:00
Professional teeth cleaning, 20% off in November only.
Networks
- Facebook
- Instagram
- LinkedIn
- X
- YouTube
- TikTok
IPIoana PopaNew lead from a TikTok ad10:24
Email sending
Campaigns go out through the service you choose
Send through SendGrid, Mailgun or the company’s own mail server, and see how many emails were opened and what was clicked.
- SendGrid
- Mailgun
- Own SMTP server
Autumn offersSent through SendGrid
- Emails sent1,240
- Open rate38%
- Click rate6.2%

See how your team would work in 333CRM

We'll show you the features your team needs and what connecting your channels involves.

Request a demo

You tell us how you work
You see 333CRM on your own cases
You get the quote

Connect your channels once

The channels your customers write on

WhatsApp

Instagram Direct

Messenger

Telegram

Viber

Live Chat

Email

Telephony

Using another channel?

Integrations and security

Integrations

Security

The apps your team works with

Meetings and emails, on the customer’s record

The customer pays the invoice online

One post, on every network

Campaigns go out through the service you choose

See how your team would work in 333CRM