Every conversation, in one inbox
The team shares them out, follows them up and replies from one place.
Try it: pick a channel
- IRIon RusuTelegram — Clinica ZâmbetThanks, see you on Thursday!NewUnassigned
- MIMara IonescuInstagram — @clinica.zambetHow much is a teeth cleaning?NewUnassigned
- APAndreea PopescuWhatsApp — Clinica ZâmbetAny free slots on Saturday morning?NewAna M.
- VSVictor StanEmail — receptie@clinica-zambet.roInvoice for the October treatmentIn progressMihai D.
- +40+40 721 ••• 904Telefon — +40 21 300 4000Call · MissedNewUnassignedMissed call — call back
- EVElena VasileMessenger — Clinica ZâmbetCould you send me your price list?In progressAna M.
- SPSorin PopViber — Clinica ZâmbetCan I move my appointment to Friday?NewAna M.
- ICIrina CojocaruLive Chat — clinica-zambet.roIs there parking near the clinic?In progressMihai D.
Less chaos, more control
Scheduled follow-ups
A customer waiting for an answer comes back into the inbox at the time you choose.
All messages in one place
No more checking every channel separately. Conversations land in one inbox.
AI + your team
The AI can reply, suggest answers and take over conversations, while your operator steps in when needed.
Control over communication
See who’s replying, which conversations are active and which customers need a follow-up.
Reply templates
Frequent answers, one key away.
Internal notes
Colleagues discuss the case without the customer seeing it.
Manual or automatic assignment
New conversations go to the right colleague, following your team’s rules.
Customers write from wherever they like
You connect the company's accounts once. Messages, emails and calls arrive in the same inbox.
See the channels- Messenger
- Telegram
- Viber
- Live Chat
- Telephony
More of 333CRM
AI in conversations
The AI suggests replies to the team or answers directly, by your rules.
Learn moreSales and customers
Any conversation can turn into a sale, and the history stays on the customer’s record.
Learn moreSupport and phone
Support requests have clear deadlines, and calls land in the same inbox as messages.
Learn more
See how your team would work in 333CRM
We'll show you the features your team needs and what connecting your channels involves.
Request a demo- You tell us how you work
- You see 333CRM on your own cases
- You get the quote